FAQ

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

International shipping may take up to 30 business days.

Due to global supply chain challenges, shipping times may be longer than usual.

I'm happy to tell you that all our products come with free shipping worldwide.

Yes, we offer free shipping worldwide.

Yes, we offer global shipping.

Yes, we provide transportation no matter where you are. If there is something special, we will contact you and refund you, but we will actively expand.

Returns & Refunds

Due to the particularity of our products, we do not support returns without reason. If there are quality problems with our products, please contact us within 3 days and we will reply to you within one working day (holidays are skipped to the next working day) , we can proceed according to the processing results after processing. You can also check our return policy

If it is a product quality problem, we hope you will send us information as soon as possible to handle it, although we support seven-day refunds

If it is a product quality problem, we will provide a full refund.

We provide free shipping worldwide. If there is a quality problem, we will refund you and the return shipping fee will be borne by us.